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1 Red Light
2 Red Lights
3 Red Lights
4 Red Lights
No Power
Wont Read Games
Stuck DVD Tray
Frozen or no Picture
Other Issues

 Xbox 360 repairs from £10.  Pick-up and drop-off service if required. Cramlington, Blyth, Ashington, Killingworth, Bedlington, Whitley bay, Newcastle, North Shields.

  •   A friendly local service,
  •   Fair prices for repairs - (£10 to £45).
  •   Fast fix -  (same day fix the norm),
  •   Every fix comes with an internal service and clean,
  •   If I cannot fix it, I will not charge you.
  •   Full testing of all repairs,
  •   After sales support - 30 day warranty,
  •   Pick-up and Drop-off service if required.
Mick Curry
2, Oulton Close
Cramlington
Northumberland,
NE23 2YD
Tel: 0752 6202369
 mickcurry@hotmail.com

About Xbox 360 problems

There are a number of very common problems with Xbox 360 that were not discovered by Microsoft until after the Xbox was released.

If you are having a problem, choose your main symptom on the left side of this page for more information on your problem.

How long the repair will take

If I can have the Xbox in the morning I will endeavour to have it back with you the same day; if not I will have it back with you inside of 2 working days. I  will keep you informed of progress by text or email and let you know when the work is complete.

If your bring your Xbox to me you must be 18 or with an adult. Contact me for a drop-off time.

How the repairs are done

Any re-soldering is done using a heat-gun and digital thermocouple for temperature control. X-clamps are removed and replaced with bolts. A mix of nylon and stainless steel washers are used. Any replacement parts (lasers or motors) are genuine manufacture's parts.

About Merkury Multimedia.

This is one man business working from home. I have worked as an Information Technology professional for 20 years. I have been been building and repairing computers since the 1980s.

So far I have repaired 155 of 177 Xboxes.

Please note Microsoft have extended the warranty to 3 years if your console has 3 Red Lights. All the other issues on this site are covered by Microsoft's normal 1 year warranty. If your console still falls under the MS warranty then please contact:

Xbox Customer Service on 0800 587 1102
 

Pick-up and Drop-off

My preference is for you to deliver your Xbox to me, but please call first. I am happy to pick-up and drop-off but will charge extra for this service. This payment is required at pick-up and is not refundable.

 - Cramlington Orange on Map £5
 - Within the yellow Circle £10
 - Within the Blue circle £15
 - Outside the blue, not sure.

 
Click map
for larger view

30 Day Money Back Guarantee

When you receive your repaired console you will get a receipt and a reference number. You must retain this receipt as part of your 30 day warranty.

If your  console develops the same problem again during your 30 day warranty period, I will repair the console again for free. If it can't be repaired I will issue a full refund of the repair cost.

Warranty does not apply to Xboxes that have been opened, modified or fixed previously.

Charges for Pick-up and Drop-Off Service are not refundable.